Prescriptions through participating retail pharmacies.
- MedImpact has a deal with Kaiser Permanente Insurance Company to fill your outpatient prescription drugs at retail pharmacies across the country.
- You can use any of the MedImpact participating pharmacy network’s approximately 70,000 retail pharmacies nationwide.
What pharmacies contract with Kaiser?
- Prescriptions written by any licensed clinician can be filled at MedImpact pharmacies.
- You can use any of the MedImpact participating pharmacy network’s retail pharmacies nationwide.
Prescriptions can be filled at any of the 60,000 MedImpact pharmacies. Walgreens, CVS, Rite Aid, Ralphs, Safeway, and Costco, as well as hundreds more independent pharmacies around the country, are just a few examples.
Some locations in a chain are contracted independently and do not participate in the program. Call MedImpact Customer Service at to check on a specific pharmacy or for further information.
Can I use Kaiser at Walgreens?
You can fill eligible prescriptions at any Kaiser Permanente pharmacy, regardless of where you receive care. Walgreens, CVS, Rite Aid, Kroger, Safeway, and Costco are among the MedImpact pharmacies, as are hundreds more independent pharmacies around the country.
By phone
Call the drugstore phone number listed on your prescription label for a refill. Make a mental note of your medical record number, prescription number, home phone number, and credit or debit card information.
By mail
Order by phone or online and select the mail-order option for even more convenience. Standard postage in the United States is included in the price. In 7 to 10 business days, we can mail most prescriptions to you anywhere in the United States.
In person
Many Kaiser Permanente locations have pharmacies on-site, so you can get your prescriptions filled right after your appointment. Check in to let the pharmacy know you’ve arrived and that they can begin filling your prescription.
Can Kaiser mail prescriptions?
Why drive to the pharmacy and wait in line when you can have your meds delivered to your door without ever leaving your house?
Members can order their medication refills online and have them shipped straight to their homes through Kaiser Permanente’s mail order prescription refill program. The medications take about a week to arrive in the mail, and delivery is free.
To place an order, all you have to do is become a registered user on the Kaiser Permanente website.
You can also request an automatic e-mail reminder service to remind you to get refills before they run out, which will alert you a few weeks before they run out, giving you plenty of time to place your order. No more forgetting to come in at the last minute!
Our online mail order service saves you time, gas, and money by allowing you to continue taking your meds without missing a beat.
Features and benefits of receiving covered care from any licensed provider.
- Care in any location, with a choice of providers. Your benefits from the Out-of-Network Provider Tier cover care from any licensed provider (not in the In-Network Provider Tier).
- Out-of-Network Providers usually result in higher out-of-pocket expenses. When you opt to obtain care from an Out-of-Network Provider or facility, your out-of-pocket fees will often be the highest.
- Psychiatric care. Mental illness, emotional issues, and drug or alcohol abuse can all be treated by any certified behavioral health or chemical dependence specialist.
- Hospitalization. Inpatient hospitalization services can be obtained from licensed or accredited hospitals and facilities that are not part of the In-Network Provider Tier.
- Medical attention is required in an emergency. Any licensed Out-of-Network emergency care facility is available to you. Emergency treatment is covered at the In-Network Provider Tier benefit level, and regardless of where you seek care, you will only be charged for the In-Network cost share.
- X-rays, lab testing You can get in touch with the facilities directly. You have the option of having your Out-of-Network Provider send labs, X-rays, and specific procedures (MRIs, CT scans, PET scans, nuclear medicine) to a Kaiser Permanente facility, In-Network Provider, at any time, and you will likely pay less.
- Services provided by pharmacies. In the Out-of-Network Provider Tier, learn about your medication coverage.
To find out more about what is covered under the Out-of-Network Provider Tier.
- Monday through Friday, 7 a.m. to 7 p.m., call Customer Service at 1-855-364-3185 (TTY 711). or consult your ID card, from 7 a.m. to 7 p.m. Eastern time.
*Prior authorisation is required for inpatient and some outpatient therapies. Prior authorization must be obtained by calling 1-800-221-2412 (TTY 711).
Does pill pack Take Kaiser?
We are not now compatible with Kaiser plans, but we are always working on new contracts and aim to be compatible with them in the future.