STA Travel and World Nomads have partnered up to offer travel insurance to people from 130 countries, even if they’re already on the road.
Will I get my money back from STA Travel?
Customers who paid by credit card to the now-bankrupt STA Travel will be relieved to learn that South African banks would allow them to obtain refunds for unused services.
What happened to sta?
STA Travel is the most recent travel company to succumb to the Covid-19 epidemic. The company, which began as a student travel agency and specialized on trips for young people, such as gap years and volunteer initiatives, has shut down. STA Travel has more than 50 locations in the United Kingdom.
Is travel insurance worth getting?
Though travel insurance may cost 5 to 10% of your trip cost, it is typically well worth the money because it can reimburse you for hundreds of thousands of dollars in covered travel-related charges such as emergency evacuation, medical bills, and trip cancellation and interruption costs.
Is STA ABTA protected?
STA Travel was a member of the Association of British Travel Agents, which claims that the majority of the trips it sold were packages that included flights. These are covered by the Civil Aviation Authority’s ATOL system, which ensures that clients will receive a refund if their flights are canceled.
Is STA liquidated?
STA TRAVEL (NZ) LIMITED (in liquidation) (“STA Travel”) has filed an application under section 284 of the Companies Act 1993 for directions on the distribution of refunds paid or due to be paid to STA TRAVEL (NZ) LIMITED (in liquidation) (“STA Travel”).
STA Travel’s liquidators filed an originating application for directions on the distribution of refunds paid, or due to be paid, to STA Travel by airlines and other travel suppliers on September 10, 2021.
The Court allowed the liquidators to serve the application on creditors by email, publishing on relevant parts of the Deloitte website, and public announcement in a Minute dated September 16, 2021. On proper notice to the liquidators, any creditor of STA Travel, or other person exhibiting substantial interest, may apply to the Court within 10 working days following service to alter or discharge the orders as to service.
The following court records are only available for clients and creditors to view on the Deloitte website. These materials are password protected, and requests for the password should be sent to the following email address:
You have 10 working days from the date of service to submit and serve a notice of opposition if you want to be heard by the Court on the application. We advise you to obtain independent legal counsel.
What has happened to STA Travel?
On August 21, 2020, and September 25, 2020, respectively, Jason Tracy and Tim Norman were appointed Joint and Several Administrators and then Joint and Several Liquidators of the Company.
STA Travel is no longer in operation, and all of its employees have been laid off.
We understand that people who have been affected by the Company’s demise are going through a stressful and difficult time. We also recognize that thousands of customers are looking for answers regarding how they may be affected directly. Customers who have specific questions about the status of their booking will be unable to contact the Liquidators.
Customers should contact travel providers directly if they had a reservation as of August 21, 2020. COVID-19 is having a severe impact on the leisure, tourist, and hospitality industries, with many travel operators working at reduced capacity, causing delays in customer service and refund processing (where applicable).
Customers are encouraged to read our Notice to Customers – Update 3 dated October 28, 2020 (copy below), which provides a summary of the three broad categories of customer claims and the possibility of customer funds not being refunded in whole.
To assist customers with their inquiries, the Notice also includes the following materials (available for download as separate attachments):
- Prior to August 21, 2020, STA Travel was facilitating refunds that had been requested by clients and were being facilitated by the travel providers (date of the appointment of the Voluntary Administrators)
- Customer bookings that existed on August 21, 2020 and for which a refund had not been requested and was not being arranged by STA Travel.
- Customers who have a credit note, a STA Travel crisis recovery voucher, or a STA Travel gift card, or who have had travel provider reimbursements deposited with STA Travel prior to the appointment of Administrators.
Please remember that we only have authority over Australian-based enterprises, not the entire STA Travel international company.
Please read the terms and conditions on any contact or booking information you receive from a STA Travel international group firm, as you may have a claim against a company in the STA Travel international group that we do not control. In this case, we recommend that you contact the appropriate entity.
What happens if travel agent goes bust?
Step 1: If you’re still in the UK, double-check your reservation. If a component of your vacation, such as an airline, fails, the tour operator should handle it for you. If the tour operator goes out of business, your vacation will most likely be canceled, and you will need to file a claim with the travel association.
What is not covered by travel insurance?
Baggage delay, damage, and loss plans do not cover all of your belongings. Glasses, hearing aids, dental bridges, tickets, passports, keys, cash, and cell phones are all common travel insurance exclusions. These things are sometimes covered, but only up to a particular cost limit, so if you have several expensive electronic items (such as a laptop, tablet, and mobile phone), you may not have enough coverage to cover the loss of all of them.
How much should you pay for travel insurance?
Because travel insurance isn’t one-size-fits-all, the cost and terms of a plan will differ. However, knowing pricing principles might help you plan your travel insurance purchase.
In general, a plan should cost between 4% and 10% of your entire pre-paid, non-refundable travel cost. For example, if you paid $5,000 for a vacation, the travel insurance coverage accessible to you will likely cost between $250 and $500, depending on the conditions.